TERMS OF USE AND PRIVACY POLICY

1. General conditions and holder

www.enkopiro.com is property and operated by Enkopiro Limited (henceforth Enkopiro or enkopiro.com), Enkopiro Limited, fiscal number P051860526D a registered company in Kenya.
Contact information:

P.O.Box 1155 – 20500 Narok – Kenia

Teléfono: +254 700294348

Email: enkopirolimited@gmail.com

The use of the website attributes the status of User, and implies full acceptance of its terms and conditions hereafter showed: Terms of Use and Privacy Policy and Cookies Policy.

By accessing and using our website, you acknowledge and agree to comply with our Terms of Use and Privacy Policy. These documents govern the collection, processing, and utilization of your personal and non-personal information as a user of enkopiro.com, effective as of the date indicated in the heading of this document. Additionally, they outline the terms of use and functionality of our website and services (hereinafter referred to as ‘the service’).

Enkopiro is committed to handling your personal information in accordance with applicable local and European laws and regulations.

2. Description and use of the service.

Enkopiro specializes in providing unforgettable safari experiences in Masai Mara, Kenya. Our offerings include safaris, game viewing, and immersive cultural experiences.
Furthermore, our website offers comprehensive information about Enkopiro and the services we provide. You can find detailed descriptions of all our services, activities, experiences, and customized safaris.
Please note that all contractual agreements between Enkopiro and buyers will be conducted in either English or Spanish.

3. External links

Our website may contain links to other websites. However, we do not have control over these external sites and their content, as they are governed by their own terms and conditions. We neither endorse nor assume any association or responsibility for the content found on these external websites. Additionally, we do not guarantee the technical availability, quality, reliability, accuracy, or truthfulness of such external sites

4. Intellectual and industrial property

The content and information provided by Enkopiro, including but not limited to brands, logos, texts, images, and IT code, as well as the hardware or software used to deliver such content and information, are the property of Enkopiro or are used with the appropriate authorization.
In accordance with national and European regulations governing intellectual property rights, any modification, reproduction, duplication, copying, distribution, sale, resale, or any other form of commercial use of the Service and its content is strictly prohibited.
If you wish to use the content for purposes other than those explicitly allowed, you must obtain our prior written consent or, depending on the circumstances, obtain authorization from the respective content authorities.

5. User Responsibilities

By using our Service, you confirm that you are of legal age and possess the legal capacity required to enter into a binding agreement. You agree to use the Service in accordance with its terms and conditions, fully understanding and accepting them.
If you are using the Service on behalf of a company, you declare that you have the necessary rights and authority to represent the organization.
You also declare that all information provided for accessing the Service, both before and during its usage, is true, complete, and accurate.

6. About Data

6.1 About Data Collection

The personal and non-personal information collected varies depending on your use of the website and its features. The Service gathers personal and non-personal information from three different sources:
1) automatically collected data
2) information voluntarily provided by users
3) data provided by third parties

1) Automatically Collected Data

This includes:

• Data obtained through cookies or similar mechanisms stored on your device, with your permission. Please refer to our Cookies Policy for more information.

• IP address, device type, device characteristics, operating system version, browser type, language, date, country, time of request, referring URL, and mobile network information, among others.

• Details of website usage and any detected errors during the usage, such as unfound pages or display issues.

• Enkopiro also utilizes Google Analytics, an analytics service provided by Google, LLC. located in the United States, with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. Google Analytics uses cookies to collect data, including the user’s IP address, which is transmitted, processed, and stored by Google under the terms outlined on their website www.google.com.Google may also share this data with third parties for legal purposes or when those third parties process the data on behalf of Google. You can disable Google Analytics cookies at any time by visiting: : https://tools.google.com/dlpage/gaoptout.

2) Data provided Voluntarily

This includes:

• Personal or non-personal data provided through contact channels established on the Enkopiro website, such as your name, email address, country, phone number, and message.

• Personal data required for subscribing to the newsletter, including your name and email address.

• Your photo, name, nickname, or geolocation if you choose to participate in any of our activities on social media.

3) Data provided by third parties

• Data provided by social media platforms or similar services

6.2. Rights

The completion of the forms on our website is voluntary. However, failure to fill in the mandatory fields (usually marked with an asterisk) may result in limited or restricted access to certain functions of the Service.
The personal data provided will be collected and processed by Enkopiro, registered under the Treatment Activities Registration, for the purpose of fulfilling your requests, providing the requested services, and keeping you informed about our latest activities and services.
You have the right to exercise your access, rectification, erasure, and restriction of processing, objection, and data portability rights regarding your personal data. To do so, you can send an email to: enkopirolimited@gmail.com. Please include your name, surname, and a copy of your identification document if necessary for verification purposes.
If you have provided consent for a specific purpose, you have the right to withdraw your consent at any time without affecting the lawfulness of the data processing based on your prior consent.
Your privacy is important to us, and we are committed to protecting your personal data in accordance with applicable data protection laws.

6.3.- Data Usage

Enkopiro will utilize the collected data for the following purposes:

• Administering, providing, and updating the Service, as it is within our legitimate interest to keep the Service up to date and in good condition.

• Addressing your inquiries and understanding user requests, as it is within our legitimate interest to assist and respond to our users.

• Providing the service you have contracted, as the legal basis for this usage is the contractual relationship between us.

• Sending newsletters to your email address. The legal basis for this usage depends on the circumstances and may include the contractual relationship or our legitimate interest in direct marketing based on a previous contractual relationship, as outlined in Article 21.2 of the LSSICE (Law on Information Society Services and Electronic Commerce).

You have the right to unsubscribe or opt out from receiving newsletters by clicking the unsubscribe link provided in the email or by sending an email to enkopirolimited@gmail.com. However, please note that you cannot unsubscribe from certain types of essential correspondence, such as security notifications or updates to the Service’s terms and conditions.

• Maintaining the security of the Service, investigating illegal activities, enforcing our terms and conditions, and cooperating with state security authorities in their investigations, as it is within our legitimate interest to ensure the security of the Service and its users.

Enkopiro does not make individual automated decisions based on user data.
Additionally, Enkopiro may use aggregated and anonymized user data to present information to third parties. We may also share statistics, demographic information, and usage patterns with third parties. However, none of this information will allow third parties to personally identify you.”

6.4. Conservation Retention

The Service retains data for the following periods:

• Disaggregated data is retained indefinitely, with no specific period for deletion.
• User data provided for the purpose of addressing their requests will be retained for a maximum of 12 months to ensure we can effectively respond to and assist with their inquiries.
• For users who have purchased our Service, their personal data will be retained for the minimum period necessary to fulfill the purposes for which it was collected. We will retain this data for:
o 5 years, in accordance with Article 1964 of the Civil Code, which applies to personal actions with a non-specific period.
o 6 years, in accordance with Article 30 of the Commercial Code, which applies to accounting books, invoices, and related records.
• User data uploaded by Enkopiro to its social media platforms will be retained as long as the user has provided consent for its storage or until the user chooses to disable or delete such information. Additionally, data may be retained based on Enkopiro’s legitimate interest until the user takes action to remove it.

Please note that after the specified retention periods, we will take appropriate measures to securely delete or anonymize the data to ensure continued privacy and protection.”
Remember to adjust the time periods and references to the appropriate laws and regulations based on your jurisdiction and the specific policies of Enkopiro.

7. Third party involvement

Certain aspects of the Service may be managed by third-party entities. Enkopiro requires these third parties to adhere to our Terms and Conditions and Privacy Policy, where applicable. Additionally, they are expected to have their own policies in place. However, Enkopiro cannot be held responsible for the compliance of such third-party policies.
In certain circumstances, Enkopiro may share, use, preserve, or disclose personal information to third parties in a non-aggregated form for the following purposes:

1. Service Provision: We engage service providers to perform specific functions on our behalf, such as web hosting, statistics control, mail management, web design and marketing, or commercial management. These service providers may collect and access the necessary information for the sole purpose of carrying out their services. Under no circumstances are they permitted to share or use the information for any other purposes.

2. Cooperation with Competent Authorities: If we have a good faith belief that it is reasonably necessary to comply with any applicable law, legal procedure, or legitimate interest, we may disclose personal information. In such cases, we will only provide the strict minimum information required to fulfill our legal obligations.
Please note that while we take reasonable measures to ensure the compliance and reliability of these third parties, their own policies and practices are beyond our control. Therefore, we recommend reviewing the privacy policies of any third-party services or platforms that you may access through the Enkopiro website

8. Limitation of Liability

To the extent permitted by law, Enkopiro shall not be held liable for:

a) Errors or omissions in the content provided on the website.

b) Accessibility issues related to the website.

c) Transmission of malicious programs through the content, despite the implementation of various technological measures to prevent such occurrences.

While we strive to provide accurate and up-to-date content and maintain a secure browsing experience, we cannot guarantee the absolute accuracy, completeness, or uninterrupted availability of the website. Additionally, despite our best efforts to ensure a secure environment, the transmission of data over the Internet is inherently susceptible to risks beyond our control.

It is important for users to exercise caution and employ their own protective measures, such as using up-to-date antivirus software, firewalls, and secure browsing practices. Enkopiro shall not be held responsible for any damages, losses, or liabilities arising from the use or inability to use the website or from any interactions with the content provided.
We encourage users to report any issues or concerns they encounter while using the website so that we may address them promptly and effectively

9. Modification of Website and Terms

Enkopiro reserves the right to make modifications to its website at any time, without prior notice. These modifications may include changes, removals, or additions to the content and services offered, as well as alterations to the way in which they are presented.
Furthermore, the terms and conditions governing the use of the website are subject to change. Any modifications to the terms and conditions will become effective upon their publication on the website.
We encourage users to regularly review the terms and conditions to stay informed about any updates. By continuing to use the website after the publication of modified terms and conditions, users acknowledge and agree to abide by the revised terms.
Enkopiro will make reasonable efforts to notify users of significant changes to the website or terms and conditions; however, it is the responsibility of users to stay informed about any modifications by regularly visiting the website.
Please note that the continued use of the website after modifications have been implemented constitutes acceptance of the updated terms and conditions.

10.- Cookies

View our Cookies Policy to know the use we make of them.

11. Security Measures

Enkopiro employs robust technical and organizational measures to safeguard the security and integrity of the personal and non-personal data collected. These measures are in place to mitigate the risks of unauthorized access, data alterations, loss, or accidental destruction.
While Enkopiro takes reasonable precautions to protect the information collected, it cannot guarantee absolute security. Therefore, it is important for users to exercise caution and employ common sense when sharing information online.
Please be aware that even after data is deleted, it may still remain visible in cached or archived copies or if other users have duplicated or stored the information. Enkopiro cannot control or be held responsible for the actions of other users in this regard.
It is recommended that users employ their own security measures, such as using strong and unique passwords, regularly updating their devices and software, and being vigilant when sharing personal information online.
By using the Enkopiro website, you acknowledge and accept that no system or service can provide absolute security, and you understand the inherent risks associated with the sharing of information online.

12. Contact

If you have any further questions or concerns regarding our terms and privacy policy, please do not hesitate to contact us. We are here to assist you and provide clarification. You can reach us at
E-mail: enkopirolimited
enkopirolimited@gmail.com